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Customer Service

Piaggio Aerospace Customer Service is a full-fledged organization providing Customers with a wide array of support services.

As the original manufacturer, Piaggio Aerospace's essential understanding of its aviation products and the unique expertise of its Customer Service team, consolidated throughout decades, ensures the most qualified support source through the aircraft lifecycle.

Headquartered in Genoa, Italy and with a branch in Ft. Lauderdale, FL, the renewed Customer Service organization is in charge of providing worldwide aftermarket support solutions for the business aviation and defence and security products of Piaggio Aerospace.

The team composed of experienced professionals who are united by a genuine passion for aviation and Piaggio Aerospace distinctive products as well as a common goal to help Customers fly safely and efficiently is at the core of the Customer Service organization.

The flexible and wide array of support solutions provided by Piaggio Aerospace spans from basic services - spare parts, engineering services, technical on-site support, technical documentation, flight and maintenance crew training - up to integrated lifecycle solutions.

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Contacts

AOG

Technical support
AOG Technical Support 24/7
Support on Maintenance procedures
Engineering Support
Field Support Representatives
E-mail:
technicalsupport@piaggioaerospace.it
Mobile:
+39 331 6797493
Spare parts
Purchase
Exchange
Loan
Repair available

Customer Care

Customer Care
Customer Account
Maintenance Services in Genoa at Piaggio Aerospace Service Center
Aircraft upgrade and repair integrated LifeCycle Solutions
Warranty Administration

Training

Maintenance Training
EASA Part 147 - CAAC - FAP approved
B1 and B2 courses available
SL-80-0219 latest revision provides the courses schedule for the whole year
Practical training can be organized on request
Pilots Training
Simulator training in Flight Safety, West Palm Beach, Florida (FAA/EASA approved)
Type Rating Training Organization (On-Ground and In-flight training) in Genoa, Italy, or On Field on request (EASA approved)

Authorized service centers